Policies and Pricing

ATA-BOY Policies and Pricing

Order Information

  • We offer the following payment options: Net 30, VISA, Mastercard, Discover, American and Express: No C.O.D.
  • All new accounts must submit a credit sheet except credit card accounts.To expedite credit approval, please make sure your credit sheet is current and includes at least 4 current references.Please allow 2 weeks for credit approval
  • Minimum order/reorder is $100. ($72 for buttons and Map Prepack assortments)
  • All California customers must complete a resale certificate.
  • All credit cards are preauthorized at time of order placement. Credit card orders must include: Credit card number, expiration date, CVV (securitycode), billing address and the name as it appears on the card. If we are missing any of this information the order will be delayed.
  • Credit card charges over $1000 will require a signed authorization.

Customer Service

Our friendly Customer Service Representatives are available from 8 A.M. to 4:00 P.M. Pacific Standard Time, Monday through Friday,at (800) 289-4282 ext 201

Mail Orders

Mail a completed order form (photocopied from the inside back cover of this catalog) to:
Ata-Boy Inc.
Order Department
3171 Los Feliz Blvd #205
Los Angeles CA, 90039
Phone Orders (800) 289-4282 Ext 202 and 206
Processing of orders will begin immediately upon receipt. Be sure to include correct billing address, shipping address, telephone numbers,fax numbers, contact name, e-mail address and a completed credit sheet (if new account).

Fax Orders

Fax a completed order form (photocopied from the inside back cover of this catalog) to (323) 913-5930. Be sure to include correctbilling address, shipping address, telephone numbers, fax numbers, contact name and e-mail address.Be sure to include a credit sheet if this is a new account.

Shipping

All orders within the continental U.S. are shipped “best way” ground service from Philadelphia PA. For an additional charge, next day air, 2 day air,and 3 day ground service are available. For areas outside the continental U.S., please phone Customer Service for available shipping methods andrates. Other shipping methods available upon request.

Offset Policy

An offset of free merchandise is given with the purchase of any Ata-Boy display. The retail value of the offset merchandise equals the price of thedisplay ordered. All offset pieces are chosen by Ata-Boy.

Backorder Policy

We will automatically generate a backorder for any order that is missing $50.00 or more of product.Backorders will be shipped as soon as possible. If you do not accept backorders, please indicate this on your order.

Shipping Time

Our normal shipping time is 5-7 business days for existing accounts (additional time required for creditreview of new accounts requiring credit terms).

Returns will be accepted for dammaged or misshipped merchandise only.Please call for RA# 800-289-4282 ext201

CLAIMS FOR DAMAGED MAGNETS MUST BE MADE WITHIN 72 HOURS OF RECEIPT OF ORDER.